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Review Details

Average Customer Rating:

Omega HD VERT - VRT 350 Upright Masticating Juicer

Product Rating:

Rating

Product Review (submitted on September 20, 2011):: The level of pulp dairies from day-to-day, but I'm learning more about the juicing process, and it's helping. Carrots don't take well to this machine, but hitting the reverse button for a few seconds helps. The manual says to cut carrots into strips, but that's too much effort. I just trim them down.

Overall, I recommend this machine.

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How a Refund is Calculated

Refunds are easy! Expect to see a credit through the original payment method within four weeks from sending the unit back to us. This includes the time to send the unit back to us (5-10 Days), the time it takes to actually inspect the item (3-5 Days) and the time it takes your bank to issue the credit to your statement (5-10 Days). Refused items will fall under the same calculation.

A Refund is calculated by the following method:

Purchase Price (SKU Price) - Actual Shipping Charges + Refund of any Taxes
If you return any items from an order that received a "shipping promotion", the original shipping fees incurred from the shipping carrier will be deducted from the refund amount unless the return was due to our error.
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Any product missing the original serial number, UPC or original packaging
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Orders Returned After 30 Days

Orders which are outside of our outlined policy may be returned up to 45 days after the order date.

The order will be credited 80% of the purchase price if outside our outlined policy
These orders must be approved with a requested RMA

Partial Refunds

Partial Refunds will be issued for the following:

Items returned outside our original outlined policy (80%)
Items returned without all original packaging (80%)
Items which have been returned without a RMA (90%)
Items received dirty will incur a $20 cleaning fee
A flat $10 re-box fee will be added on Excalibur, Vita-mix and Champion returns

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If you received a faulty item and need to exchange it for the same, please contact the respective manufacturer for the quickest resolution. If you need help locating the manufacturer's number please email support.

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