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Review Details

Average Customer Rating:

Omega 8006 Juicer - Juice Wheatgrass, Fruits and Vegetables with the Omega 8006

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Rating

Product Review (submitted on September 26, 2011):: Terrible experience with this juicer and this company. Straight out of the package the auger grinds against metal mesh, clearly visible chunks and strips of plastic comes off the auger before any vegetable goes in! Replacement juicers had the same problem. They even assembled a juicer (they conveniently didn't turn the juicer on to test if it works properly) and shipped it fully assembled, even this one had the same problem with the auger getting scraped. I will not be buying this brand in the future.

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Detailed Outline of Policies

How a Refund is Calculated

Refunds are easy! Expect to see a credit through the original payment method within four weeks from sending the unit back to us. This includes the time to send the unit back to us (5-10 Days), the time it takes to actually inspect the item (3-5 Days) and the time it takes your bank to issue the credit to your statement (5-10 Days). Refused items will fall under the same calculation.

A Refund is calculated by the following method:

Purchase Price (SKU Price) - Actual Shipping Charges + Refund of any Taxes
If you return any items from an order that received a "shipping promotion", the original shipping fees incurred from the shipping carrier will be deducted from the refund amount unless the return was due to our error.
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Any product missing the original serial number, UPC or original packaging
Items which have not been issued a RMA
Super Angel Juicers
DVD Products
Quantum Re-Heater Products
Wheatgrass Growing Kits which have been opened or used

Orders Returned After 30 Days

Orders which are outside of our outlined policy may be returned up to 45 days after the order date.

The order will be credited 80% of the purchase price if outside our outlined policy
These orders must be approved with a requested RMA

Partial Refunds

Partial Refunds will be issued for the following:

Items returned outside our original outlined policy (80%)
Items returned without all original packaging (80%)
Items which have been returned without a RMA (90%)
Items received dirty will incur a $20 cleaning fee
A flat $10 re-box fee will be added on Excalibur, Vita-mix and Champion returns

Exchanges / Faulty Items

If you received a faulty item and need to exchange it for the same, please contact the respective manufacturer for the quickest resolution. If you need help locating the manufacturer's number please email support.

If you would like to exchange an item for a different one, please return the original item by requesting an RMA (you will be refunded your original purchase price once the item is received) and then place another order for the item you wish to purchase. There is no need to wait for us to receive the original item prior to placing your new order.

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