Hurom Slow Juicer - Upright Masticating Juicer - Latest Model (White, Black and Silver)
- Product Review (submitted on September 17, 2011):
I've had the juicer for about 6 months now and at first it worked great. I've owned every juicer there is from Champions to Green Stars and the Huron is the latest greatest thing so I thought I'd buy one based upon the self-feeding feature which would save my arm I got the juicer in April of 2010 and it's now September. At first all worked great but after time the machine started to slow and its flaws began to show. I won't get into the minor details but I must relate the major reason for this review. The strainer's plastic parts which are molded into the stainless steel basket began to crack. I make 1 quart of carrot apple juice daily and yesterday I had to put the Huron HU-100 away because it's no longer juicing. The machine is spewing out only pulp. I have called the company's phone number many times. No one answers. I have e-mailed them through their web site 4 times now regarding the strainer cracks also stating that I would even buy a replacement strainer if they would just reply and tell me how....I registered my warranty ands even joined their customer program... Not a peep. My next step is this review. Maybe they read them and will realize they shouldn't ignore their customers. They say the Huron HU-100 has a 10 year warranty but what good is it if you can't reach anyone?
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