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Review Details

Average Customer Rating:

Excalibur 4-Tray Food Dehydrator - ED2400

Product Rating:

Rating

Product Review (submitted on January 12, 2012):: I'm really pleased by the purchase of this Excalibur food dehydrator. It works well, and it's practically silent compared to other brands. The trays are easy to work with, especially when making jerky with a jerky gun. It drys the items evenly. (It's important to cut them properly.) Read up on prep work before buying this if you've never dried anything before. A timer helps me make sure everything comes out right. This is a good dehydrator!

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How a Refund is Calculated

Refunds are easy! Expect to see a credit through the original payment method within four weeks from sending the unit back to us. This includes the time to send the unit back to us (5-10 Days), the time it takes to actually inspect the item (3-5 Days) and the time it takes your bank to issue the credit to your statement (5-10 Days). Refused items will fall under the same calculation.

A Refund is calculated by the following method:

Purchase Price (SKU Price) - Actual Shipping Charges + Refund of any Taxes
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Any product missing the original serial number, UPC or original packaging
Items which have not been issued a RMA
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Orders Returned After 30 Days

Orders which are outside of our outlined policy may be returned up to 45 days after the order date.

The order will be credited 80% of the purchase price if outside our outlined policy
These orders must be approved with a requested RMA

Partial Refunds

Partial Refunds will be issued for the following:

Items returned outside our original outlined policy (80%)
Items returned without all original packaging (80%)
Items which have been returned without a RMA (90%)
Items received dirty will incur a $20 cleaning fee
A flat $10 re-box fee will be added on Excalibur, Vita-mix and Champion returns

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